Privacy Policy

  • CareCulture Ltd is a UK-registered business providing workplace mental health support and consultancy.
    ICO Registration Number: C1735965
    For any privacy-related queries, contact: hello@careculture.co.uk

  • We may collect and process the following personal data:

    • Name and email address

    • Job title and company details

    • Information submitted through forms or bookings

    • IP address and device information via cookies

  • We use your data to:

    • Provide our services (e.g. booking calls, delivering workshops)

    • Respond to enquiries

    • Send relevant updates or marketing (with your consent)

    • Improve our website and services

  • We rely on:

    • Consent (e.g. when you sign up for updates)

    • Legitimate interest (e.g. following up on your enquiry)

  • We only share your data with trusted service providers (e.g. booking platforms, payment processors). We do not sell your data.

  • Your information is stored securely, and we take reasonable steps to protect it from unauthorised access, loss or misuse.

  • You have the right to:

    • Access, correct, or delete your data

    • Withdraw consent at any time

    • Lodge a complaint with the ICO if concerned

  • We may use cookies to improve website experience and track basic analytics. You can disable cookies in your browser settings.

Terms of Service

  • We provide mental health consultancy, workshops, and educational resources for businesses and organisations. Services are subject to availability and may be updated or discontinued at any time.

  • All bookings must be confirmed in writing or through our scheduling system. Payment terms are provided at checkout or via invoice and must be adhered to in order to receive services.

  • Cancellations must be made at least 72 hours in advance to be eligible for a refund. Late cancellations may not be refunded

  • Clients must provide accurate information and engage in services respectfully. We reserve the right to refuse service if conduct is inappropriate.

  • All workshop materials, content, and resources are the property of CareCulture Ltd and may not be copied, redistributed, or reused without written consent.

  • While we strive to deliver impactful support, CareCulture Ltd shall not be held liable for any indirect or consequential loss arising from the use of our services.

  • CareCulture Ltd provides educational and preventative workplace mental health services. Our services are not a substitute for individual clinical treatment or crisis support. For urgent mental health concerns, please contact your GP or emergency services.

For questions about this policy or terms , please email us at hello@careculture.uk